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Contact

Tell uswhat youneed.

Channels
7
Form
None, by choice

Every message is read by someone who works here. There is no ticket queue and no form that goes nowhere.

Choose whichever channel fits. If you are not sure, the general address reaches all of us and we will route it.

Where to write

Where to write

  • General

    Questions, feedback, anything that does not fit elsewhere

    Reply
    Within 2 business days

  • Business

    Requirements, partnerships, procurement, investment

    Reply
    Within 3 business days

  • Security

    Vulnerability reports — see the security policy first

    Reply
    Acknowledged within 2 business days

  • Billing & refunds

    Refunds, cancellations, failed payments, duplicate charges — include your transaction reference

    Reply
    Acknowledged within 3 business days

  • Privacy

    Data requests, access, deletion, or a complaint — say privacy and it reaches the right person

    Reply
    Within 30 days, as the law requires

  • Internbird support

    Anything about an Internbird account, application or payment — or use the in-app support on Internbird

    Reply
    Within 2 business days

  • Press

    Media enquiries and fact-checking

    Reply
    Within 3 business days

Internbird

Internbird

Questions about an Internbird account, application or payment?

Account, application and payment questions about Internbird can go to the address above, or straight to the support option inside the app.

Go to Internbird

After you write

What happensafter youwrite.

  • A person reads it

    Not a bot, not a queue. The first reply is from someone who will actually be part of the conversation.

  • You get a straight answer

    If we can help, we will say how. If we cannot, we will say that too, and mean it. If the question is about a product that is not out yet, that is the answer.

  • Nothing is sold on

    Your address is not sold, rented or added to a marketing list. It is used to reply to you, and nothing else.

Helpful detail

Saves us botha round trip.

  • What you are trying to do, in your own words.
  • If it is about a payment, your transaction reference or order ID — it is in your confirmation email and in your account.
  • If it is about an Internbird application, which opportunity it relates to.
  • If it is about work, the tool or process involved.
  • Your platform and operating system, if the answer depends on them.
  • Anything you have already tried. Genuinely — the obvious answer is often the right one.
  • Your timezone, if you need a reply within a working day.

Worth saying

One thingworth saying

Internbird is live, and the rest of our products are not. If you write asking when something launches, the answer is 'we do not know yet' — and it will stay that answer until we genuinely do, rather than a date designed to make you feel better. If you are asking about a payment on Internbird, we can usually resolve it immediately.

Still here?

The contact details above are the whole story. No chat widget, no callback form, no automated funnel — just email, answered by people.

Email [email protected]Read the FAQ